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Waste pipes and blockages

Blocked toilet

About this service

A blocked toilet needs assessment of the pan outlet and connected waste route, especially when water rises or other fittings are affected.

Plumber using a flange plunger to clear a blocked toilet.

Blocked toilet: finding the restriction or damaged connection

Assessing the fault

Say whether only this toilet is blocked and report any recent overflow.

The work to discuss

Assess the affected outlet and connected waste route. Explain the clearance or repair approach and any access needed, then check discharge after the agreed work. Wider drainage faults may need a further specialist investigation.

Details for your plumbing enquiry

Say which fittings are affected, whether there is an overflow and what has already been tried. Tell the plumber about any drain chemicals before work starts.

Blocked toilet: questions and answers

Should I keep flushing a blocked toilet?

No. Repeated flushing can cause an overflow. Stop using the affected toilet and explain the water level when you enquire.

What details are needed for blocked toilet?

Say which fittings are affected, whether there is an overflow and what has already been tried. Tell the plumber about any drain chemicals before work starts. Say whether only this toilet is blocked and report any recent overflow.

What affects the quotation for blocked toilet?

The quotation takes account of attendance, the fault, access, labour and required parts. Confirm any opening-up, reinstatement or follow-up visit separately. Agree the proposed scope before work proceeds.

Blocked toilet across the UK

Choose the property area and give the full postcode when you enquire. Availability is checked for the address and work required.

East Midlands 416 areas
East of England 534 areas
London 826 areas
North East 185 areas
North West 355 areas
Northern Ireland 527 areas
Scotland 656 areas
South East 675 areas
South West 503 areas
Wales 579 areas
West Midlands 275 areas
Yorkshire and The Humber 389 areas

Talk through the plumbing problem

Tell us the affected fitting, whether water is still escaping and how to reach the property. Call 0800 111 6480 to discuss attendance and the work required.

Call 0800 111 6480